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STORE POLICY

 All customers of Nature Coast Tilapia are responsible for knowing the laws for legally possessing tilapia in their area. Florida residents west of jefferson county must have a permit to legally purchase tilapia . We do not ship to  , Alaska , or Hawaii . 

Orders can be cancelled by phone within 24 hours of purchase only.

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Shipping 
Shipping

We ship using UPS Air. All orders will include a tracking number. You will also receive an email when the order ships. 

Returns
arrive alive guarantee

We gaurantee alive arrival of all fish. This covers the fish while in transit from farm to your door. We will send replacements in the unlikelyhood that they do not make it. You must call same day as delivery to report loss. 727-992-2689. Our guarantee does not cover fish that have been taken out of original packaging. Also, email a photo of the fish in an unopened bag to naturecoasttilapia@gmail.com . Fish will either be replaced , or the monetary equivelant refunded to you. By purchasing fish from this site you the customer agree to these terms.

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